Frequently Asked Questions
Everything you need to know about your favorite pimple patches and skincare essentials.
How do Hydro-Stars actually work?
Hydro-Stars are made of 100% hydrocolloid, a material that is clinically proven to absorb fluid and help soothe inflammation. They shield your spots from outside bacteria and serve as a gentle reminder to avoid skin picking.
When is the best time to wear a patch?
For best results, apply a patch to clean, dry skin. Hydro-Stars work best on whiteheads or spots that have come to a head. Leave them on for 6+ hours (or overnight) and replace with a fresh star as needed.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the US. Once your order ships, you will receive a confirmation email with a tracking link to follow your stars' journey.
What is your return policy?
We want you to love your skin. If you are not satisfied with your purchase, please contact our support team within 30 days of receipt to initiate a return or exchange.
Are Starface products vegan and cruelty-free?
Yes! All Starface products are 100% vegan, cruelty-free, and Leaping Bunny certified. We never test on animals at any stage of product development.
Can I wear Hydro-Stars with makeup?
Absolutely. You can apply makeup over your patches, or wear them loud and proud as the final step in your routine to show your spots some love.